The Washington Post is publishing an op-ed by the chairman and CEO of tnt, John McQuaid, and the CEO of FedEx, Fred Smith, in the hopes that the industry will eventually be more open about its shipping practices.
The Post says the two CEOs will present the findings of their own research, and that they hope it will prompt a shift in the way the industry is operating.
“As a company that serves the nation, we know how important it is to have a transparent, open marketplace where goods and services are made and delivered to the customer,” McQuadansaid in a statement.
“This report highlights the challenges of doing so, and offers a roadmap for change.”
“In a world of rapid technological change, it is vital that our companies provide the most competitive and efficient service possible to customers.
To this end, we have committed to open data and transparency in order to improve the way our business operates.”
FedEx said in a blog post that its data and shipping practices are transparent, and it plans to share the results of the study with FedEx customers, its suppliers and customers who buy its products.
“The Post will share with customers, suppliers, customers and the public our findings and data on how we deliver our products and services,” said FedEx in the statement.
The new report comes after the Post revealed that FedEx had hidden shipping costs from customers.
FedEx had a $10.2 billion profit in 2016 and a $2.6 billion loss in 2017.
FedEx said it would make $2 billion in tax credits available to more than 2 million of its U.S. customers.
The Washington Post has asked FedEx to provide the report by the end of this week.